Automated processes powered by artificial intelligence (AI) makes operations more efficient and effective. For many companies, AI-powered Voice over Internet Protocol (VoIP) is taking telecommunications automation to a whole new level. Here are the things it can offer your business.

Remote work policies require companies to expand their communication capabilities. Many businesses aim to increase productivity and improve customer service by turning to a VoIP solution. There are several factors that will make your VoIP more mobile while ensuring both your customers and employees remain satisfied and can communicate hassle-free.

Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on to learn which option best suits your organization’s needs.

Should you consider adopting Voice over Internet Protocol (VoIP) phone systems for your business, or will legacy phone systems suffice? The decision will ultimately boil down to which technology can best address your business needs. To help you decide whether VoIP is right for your company, read on about this phone technology that’s enabling organizations to deliver excellent results while helping them cut costs.

Eavesdropping is a form of cyberattack that has been around for years. Cybercriminals have been listening in on Voice over Internet Protocol (VoIP) phone calls since the technique was proven to be effective in obtaining valuable information, and they are showing no signs of stopping their malicious activities anytime soon.